How to Do Effective Cold Calling

 

Cold calling campaigns can seem overwhelming, but mastering it is crucial for business success. Here are tips for effective cold calling that can enhance your business prospects. Unlike emails, phone calls offer immediate feedback and are less likely to be ignored. Senior decision-makers in companies also tend to respond better to phone calls, making it a strategic choice for direct communication.

 

Step 1: Conducting Research on Your Leads 

 

Conduct research through company profiles, such as LinkedIn, and the company website to make sure what you have to offer is something that fits with the company’s goals. 

  1. Check company/individual bios on LinkedIn and recent postings to see how what you’re selling could best support the company you have as a lead. 
  2. You can see the employee LinkedIn profiles by clicking the section on the company profile that states how many employees they have. 
  3. LinkedIn premium members are more likely to be active on LinkedIn, since they are paying for extra services on the platform. 
  4. You can check if you have any 1st or 2nd connections from the company. 
  5. Generate your lead list based on your objectives, who are premium members, and ideally, who you already share connections with. 
  6. Some people share their contact info on their profile, such as phone numbers, emails, Doodle/Calendly accounts, etc. 
  7. Other resources to find contact information such as phone numbers, social media pages, or email include Apollo.io, ZoomInfo, LinkedIn Sales Navigator, and True People Search. 

 

Step 2: Creating a Cold Call Script and Getting Research Documents Ready 

Once you’ve conducted research and have collected contact information for your cold call campaign, you need to have a cold call script and other documents handy. 

  1. Create a clear list of what your objectives are during the call. Don’t use your cold call script, as you don’t want to come across as robotic. Use it more as a list of what is important to cover during your cold call. 
  2. Have a document with frequently asked questions. You can start by thinking about questions you suspect you’ll receive based on your research and add to this as you receive questions during your cold call campaign. 
  3. Have another document with a list of objections you will face, and prepare responses to those objections. This is also a list you can add to and work on as your cold call campaign progresses. 

 

Step 3: Figure out the Best Times to Call your Leads 

  1. Organize your leads by time zones in order to make sure you are calling within business hours. 
  2. As you proceed with your cold call campaign, keep data on times when people are answering your calls and change your time calling schedule to the most effective time frames.



Common Objections to Prepare Responses For

  1. They have something else solving their issues currently.
  2. They think your product/service is not within their budget.
  3. They don’t see a need for your product/service or understand the value it can offer. 

 

Other Tips For a Successful Campaign

  1. Don’t start with a sales pitch! Ask your lead questions to see what their current needs are. 
  2. Take note of their current needs or issues. Some you might be familiar with due to your pre-call lead/company research! Use this information to connect with your lead and show interest in their company/work. 
  3. The sales pitch can now be customized to fit the needs of your lead/company and are more likely to land a sale. 

 

Conclusion

Mastering effective cold calling involves recognizing the unique advantages of phone calls, such as immediate feedback and access to senior decision-makers. Thorough research on leads through platforms like LinkedIn, along with utilizing resources like Apollo.io and ZoomInfo for contact information, ensures a personalized outreach strategy.

Armed with a well-researched lead list, the next step is crafting a concise cold call script and preparing essential documents as guides. Adapting your calling schedule based on time zones and addressing common objections during calls enhances effectiveness.

In essence, successful cold calling demands meticulous preparation, adaptability, and a genuine commitment to understanding and meeting the prospect’s needs. Incorporating these strategies transforms cold calls into powerful tools for business success.



Maden Consulting